How To Get Into A Locked Phone

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This wikiHow teaches you how to unlock your Android if you don't know the lock screen passcode or pattern. There are a few ways to do this, ranging from using Find My Device to unlock your Android to factory resetting your Android. Keep in mind that you will need to know your Google account's email address and password in order to log back into your Android if you factory reset it.

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Log into your Google account. When prompted, enter your Gmail address, click NEXT, enter your password, and click NEXT.
- If you don't know your Google account's password, you'll need to recover it before proceeding.
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Select your Android. If your Android isn't currently selected upon opening Find My Device, click it in the left-hand menu.
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Click Lock . It's on the left side of the page, just below your Android's name. Doing so will open a pop-up window.
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Enter a new password. Type a new password into the top text field, then repeat the password in the following text field.
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Click Lock . It's at the bottom of the page. This will replace your Android's lock screen password with your new password.
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Unlock your Android with the new password. Open your Android, then type in the password you just set. Doing so should prompt your Android to unlock.^[1]

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Understand when this method will work. If you have a Samsung Galaxy (or other Samsung Android) which you've registered with Samsung, you will be able to use Samsung's version of Find My Device to unlock your Android.
- If you don't have a Samsung Android or you haven't registered your Android with Samsung, you can't use this method.
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Sign into your Samsung account. If prompted to sign in, click SIGN IN, then enter your email (or phone number) and password and click SIGN IN.
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Click Unlock my Device . It's on the left side of the page.^[2]
- If you have more than one Samsung Galaxy item, you may have to select the correct one by clicking the item name in the top-left corner of the page and then selecting the correct one in the drop-down menu.
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Re-enter your Samsung password if prompted. If asked, you'll need to type in your Samsung account password again. This should unlock your Samsung Galaxy, though you may need to wait for a few seconds before the item recognizes the unlock.
- After the screen is unlocked, you should be able to set a new password from the Settings menu.
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Know what this method entails. Factory resetting your Android will remove all settings—including your lock screen password—along with any contact and app information from your Android.
- Unfortunately, if your data isn't backed up, you won't be able to recover the information deleted by the factory reset.
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Find your Android's "Recovery" combination. Every Android has its own combination of buttons which must be pressed in order to open the recovery menu; checking your Android's manual or online documentation should help you find this combination.
- For example, Samsung users will typically use the Power, Home, and one of the Volume buttons to access the recovery menu.
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Power down your Android. Press and hold the Power button, then tap Power off when prompted. This will cause your Android to shut down.
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Press and hold the "Recovery" combination. Holding down your Android's recovery keys will prompt your Android to begin booting into the recovery console.
- If you see a "No command" error message appear on-screen, keep holding the recovery combination for another 15 to 20 seconds.
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Select Recovery mode . Once the recovery menu appears, use the Volume Down button to scroll down to the Recovery mode option, then press the Power button to select it.
- If you don't see Recovery mode, skip this step.
- See the next step if you're instead met with a "No command" screen.
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Bypass the "No command" screen. If you're on a Pixel Android, press and hold the Power and Volume Up buttons at the same time until the recovery screen opens.^[3]
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Select Wipe data / factory reset . Scroll down to highlight this option, then press the Power button.
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Select Yes -- delete all user data . It's in the middle of the screen. Doing so will prompt your Android to begin factory resetting.
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Wait for your Android to finish wiping. Your Android should take under 10 minutes to completely erase.
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Set up your Android. Once your Android finishes restarting, you can set it up as though it were a new phone or tablet.
- This will usually include selecting a language and a Wi-Fi network.
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Sign into your Google account. When prompted, enter the email address and the password for the Google account with which you were previously signed into your Android.
- If you don't know the password for your Google account, use a computer to recover it before proceeding.
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Complete your Android setup. After logging into your Google account, you can proceed with setting up the rest of your Android.

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Know when to use this method. If you have a custom recovery such as CWM or TWRP already installed on your Android, you may be able to use the custom recovery's file manager to delete the files which maintain the Android lock screen, thus removing the password in the process.
- You cannot use this method if your Android doesn't already have a custom recovery installed.
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Turn off your Android. Press and hold the Power button, then tap Power off in the pop-up menu.
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Press and hold the "Recovery" combination. This button combination will vary from Android to Android, but will usually involve holding down some combination of the Power button, the Home button, and/or the Volume button(s).
- Check your phone's documentation for the proper recovery combination if you don't know it.f
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Open the Mount menu. You'll find this on the main custom recovery page.
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Enable all locations. Check the box next to any folder location on your Android.
- Do not enable the "Mount system partition read-only" option if available.
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Download and transfer the AROMA file manager. Tap the "Back" button, then do the following on a computer:
- Click the AROMA download link.
- Wait for the ZIP folder to download.
- Connect your Android to your computer via a USB cable.
  - If you're on a Mac, you'll first need to install Android File Transfer.
- Place the ZIP folder in your Android's "Download" folder.
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Install AROMA file manager. This file manager will allow you to delete system files:
- Open the Install menu.
- Open the Download folder.
- Select the AROMA file manager's ZIP folder.
- Swipe the "Install" slider right or select the Install option, then wait for a confirmation.
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Navigate to the lock screen files' location. To do so:
- Open the data folder.
- Open the system folder.
- Scroll down to view the system files below the list of folders.
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Delete the lock screen files. Any files starting with "gatekeeper", "locksettings", and/or "lockscreen" pertain to your Android's lock screen, and thus must be deleted:
- Long-press a file name to select it.
- Repeat with other lock screen file names.
- Tap the Menu button.
- Tap Delete
- Confirm your choice if prompted.
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Reboot your Android. Return to the main custom recovery screen, then select the Reboot option. Once your Android finishes rebooting, you should be able to open your Android without needing to enter a password.^[4]

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Understand when to use this method. If you know your Android's regular passcode but can't unlock due to a third-party lock screen app, you can use Safe Mode to delete the lock screen app.
- Some apps will install malware apps which password-protect the lock screen. Using Safe Mode will allow you to delete these apps.
- Keep in mind that you'll need to know your Android's regular lock screen combination or passcode in order to complete this method.
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Press and hold your Android's "Power" button. It's usually on the right side of the Android's housing. A menu will appear.
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Long-press Power off . Doing so will prompt another pop-up menu to appear after a few seconds.
- On a Samsung Galaxy, you'll instead tap Restart, then hold down the Volume Down button while the Android reboots. You can skip the next two steps.
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Check the "Reboot" box. It should be at the top of the menu.
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Tap OK . It's at the bottom of the menu. Doing so will prompt your Android to begin restarting.
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Wait for your Android to reboot. Once your Android finishes rebooting, you should see "Safe mode" in the bottom-left corner of the screen.
- For Samsung Galaxy Androids, remember to hold down the Volume Down button while rebooting to open Safe Mode.
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Unlock your Android. Your third-party lock screen app won't load, so you'll just need to know your Android's usual lock screen passcode or password.
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Open Settings. Swipe down from the top of the screen (you may need to use two fingers), then tap the gear-shaped Settings

icon in the drop-down menu.
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Tap Apps . It's near the middle of the screen.
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Select your third-party lock screen app. Scroll through the list of apps on your Android until you find the app which was locking your screen, then tap the app in question.
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Tap UNINSTALL . It should be near the top of the screen.
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Tap OK when prompted. This will prompt the app to uninstall without requiring a passcode.
- You can restart your Android back into the normal mode by holding down the Power button and tapping Restart (or tapping Power off and then pressing the Power button again).
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Add New Question

Question

What do I do if I can't access my Google account or my password has been changed?

You'll need to go through the Google account recovery process. You can fill out the form on Google's recovery options page. If Google is able to verify your identity, you will be able to reset your Google password and log back into your device.
Question

Is it possible to unlock an Android using a computer?

You can turn off the screen lock using ADB if you have previously connected your Android to your computer and allowed it to work with ADB. You cannot unlock your phone using a PC if you have not previously done this.
Question

How can I factory reset a locked phone?

If you can't access the phone, you can try a factory reset by putting the device into Recovery Mode. Turn off the phone and then press and hold the Power and Volume Up buttons. This will launch Recovery Mode, which you can use to factory reset the device.
Question

How do I bypass the Google account verification after factory resetting the device?

It is not possible to bypass this account check unless you have the original account information. This is a new feature designed to prevent theft of Android devices. The original owner will need to log into the device in order to access and activate it.
Question

How do I go into my locked Android device?

Try resetting the device using a computer.
Question

Can you install ADB on a locked phone so you can unlock a computer?

No. ADB is Android Device Bridge, and it gives you access to Android internals from a computer - not Windows/Linux/Mac internals from a phone.
Question

I never registered a Google account with the phone, so what options am I left with?

A full reset, which means all media on the phone will be erased.
Question

I have finished the wipe data/factory reset, and my phones is on WiFi. Should I move away from the WiFi service to finish the process?

You don't need to. I think it would be best to stay on the WiFi so you don't risk having any data charges.
Question

How do I unlock a Verizon sim card if I forgot the password?

You have to go to a Verizon store, so they can unlock it for you.
Question

How do I do a factory reset on a Vodafone?

Power off your phone. After you're sure it's turned off, press and hold the volume up and power buttons at the same time until you reach a recovery mode menu. Once you reach this screen, the navigation inside it will be different. Use the volume down button to cycle through the menu and use the power button to select that option. To factory reset, just reach the menu with the method above and you'll see the option there.

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About This Article

Article SummaryX

1. Go to https://www.google.com/android/find?u=0 on a computer.
2. Sign in.
3. Click your Android.
4. Click Lock.
5. Enter a new password.
6. Click Lock.
7. Unlock your Android with the new password.

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